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Terms of Service

Last updated
June 2026

These Terms of Service (“Terms”) govern your access to and use of the Suitekore websites, applications, and services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Acceptance of Terms

By creating an account, accessing, or using any Suitekore product, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Services Description

Suitekore provides focused web-based software tools for business operations, including but not limited to:

  • Invoice generation, management, and delivery tools.
  • File conversion, media tools, calculators, and document utilities.
  • Client, building, and recurring billing management.

Suitekore products are provided on an “as is” and “as available” basis. We make no warranties or representations about the availability, reliability, or suitability of the Services for your particular use case. We reserve the right to modify, suspend, or discontinue any product or feature at any time.

3. User Accounts

3.1 Account Registration

You must provide accurate, current, and complete information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

3.2 Account Responsibility

You agree to notify us immediately of any unauthorized use of your account. Suitekore is not liable for any loss or damage arising from your failure to protect your login credentials.

3.3 One Person, One Account

Each individual user may maintain one account per Suitekore product. We reserve the right to suspend or terminate accounts that violate this policy.

4. Payments & Billing

4.1 Subscription Plans

Certain Suitekore products offer paid subscription plans with enhanced features and higher usage limits. Plan details, including pricing and feature limits, are published on the relevant product pricing page and are incorporated into these Terms by reference.

4.2 Payment Processing

All payments are processed through Stripe, a third-party payment processor. By subscribing to a paid plan, you agree to Stripe's terms of service. Suitekore does not store your full payment card information.

4.3 Billing Cycle

Subscriptions are billed in advance on a monthly or annual basis, depending on the plan you select. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods.

4.4 Price Changes

We reserve the right to change subscription pricing. We will notify you at least 30 days before any price change takes effect. Continued use after a price change constitutes acceptance of the new pricing.

5. Acceptable Use

You agree not to:

  • Use the Services for any unlawful purpose or in violation of any applicable laws.
  • Upload, transmit, or store content that is illegal, harmful, threatening, or infringing on intellectual property rights.
  • Attempt to gain unauthorized access to the Services, other users' accounts, or the underlying infrastructure.
  • Use the Services to send unsolicited communications, spam, or phishing messages.
  • Reverse engineer, decompile, or extract the source code of the Services.
  • Use automated means (bots, scrapers) to access the Services without prior written permission.
  • Resell, sublicense, or redistribute the Services without authorization.

6. Intellectual Property

The Services, including all content, features, functionality, and design elements, are owned by Suitekore and are protected by copyright, trademark, and other intellectual property laws. Suitekore retains all rights not expressly granted to you under these Terms.

Your Data: You retain full ownership of the data you upload, create, or store within the Services (“Your Data”). By using the Services, you grant Suitekore a limited license to use Your Data solely as necessary to provide and improve the Services.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Suitekore and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, lost revenue, lost data, or business interruption — arising from your use of or inability to use the Services, even if Suitekore has been advised of the possibility of such damages.

Suitekore's total liability for any claim arising from or related to these Terms or the Services shall not exceed the amount paid by you to Suitekore in the twelve (12) months preceding the claim, or one hundred pounds sterling (£100), whichever is greater.

8. Indemnification

You agree to indemnify, defend, and hold harmless Suitekore and its owners, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

  • Your use of the Services.
  • Your violation of these Terms.
  • Your violation of any third-party rights, including intellectual property or privacy rights.
  • Your Data and its content.

9. Termination

We may suspend or terminate your access to the Services at any time, with or without cause, and with or without notice. Upon termination:

  • Your right to access and use the Services will immediately cease.
  • We may delete your account and Your Data, subject to any legal retention requirements.
  • Any fees paid are non-refundable, except as required by law.

You may terminate your account at any time by contacting us. Upon your request, we will delete your account and Your Data within 30 days, subject to legal retention requirements.

10. Third-Party Services & Links

The Services may contain links to third-party websites or services that are not owned or controlled by Suitekore. Suitekore has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Our Services integrate with the following third-party services:

  • Stripe — Payment processing. Stripe Terms ↗
  • Resend — Email delivery. Resend Terms ↗

11. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, SUITEKORE DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Suitekore does not warrant that the Services will be uninterrupted, error-free, secure, or free from viruses or other harmful components. We do not warrant that defects will be corrected or that the Services will meet your specific requirements.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any dispute arising from these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the “Last updated” date. For material changes, we may also notify you via email or through the Services. Your continued use of the Services after the effective date of any changes constitutes acceptance of the updated Terms.

14. Contact

If you have questions about these Terms, please contact us:

  • Email: hello@suitekore.com
  • Contact form: suitekore.com/contact

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